Stone House Consulting

Strategic, operational and IT consulting for investment managers and hedge funds

Trade Matching in the Traditional and Alternative Markets

Pressures from investors and regulators are accelerating the pace of convergence in traditional and alternative asset management organizations and improving standards of practice. At present, in the traditional asset management arena, managers’ and brokers’ records are generally compared on a trade-by-trade basis and custodians are authorized by the managers to settle matched transactions. In the hedge fund world, prime brokers, often serving as both trading counterparty and custodian, either settle trades without any affirmation or issue the affirmation on behalf of the manager. After tracing the historical development of these two de facto industry standards, Stone House Consulting partner Holly Miller comments on the role of the administrator, illustrates how the absence of trade matching increases hedge fund managers’ costs, explores why the hedge fund industry has accepted an error-prone process, and outlines a resolution. Read the full article published in the peer-reviewed Journal of Securities Operations & Custody here.

Filed under: Hedge Fund / Alternative Investment Management, Operational Risk, Published Article, Trading and Order Management, Traditional Investment Management, , , , , , , , , , , , ,

Overview of the Global Investment Performance Standards

GIPS LogoCFA Institute has made this copyrighted paper, used in the 2011 CFA™ and CIPM® curricula, available gratis to all. Written by Stone House Consulting partner, Philip Lawton, the reading presents the requirements and recommendations of the 2010 version of the GIPS® standards and explains the rationale and application of specific provisions, with particular attention to implementation issues.

Filed under: Hedge Fund / Alternative Investment Management, Performance Measurement, Traditional Investment Management, , , , , ,

Managing the Increased Risks Associated with Outsourcing

Stone House Consulting provides 15 practical suggestions for managing the increased risks that may be introduced by outsourcing.  This slideshow was presented on Wednesday, 2 March 2011 at the 5th Annual OpRisk Conference in New York by Holly Miller, founding partner of Stone House Consulting.

Filed under: Hedge Fund / Alternative Investment Management, Operational Risk, Operations, Outsourcing, Traditional Investment Management, , , , , , , , , , ,

Corporate Governance and Operational Risk

In her opening remarks as chair of the 5th Annual OpRisk Conference in NYC today, Stone House Consulting founding partner, Holly Miller, discusses the link between corporate governance and operational risk.

 

Filed under: Governance, Managing the Business, Operational Risk, Presentations, Proxy Voting, Traditional Investment Management, , , , , , , , ,

Stone House Consulting Releases its First Book–THE TOP TEN OPERATIONAL RISKS: A SURVIVAL GUIDE FOR INVESTMENT MANAGEMENT FIRMS AND HEDGE FUNDS

Book CoverPress Contacts:

Deborah Eisenberg / Matthew Chisum

Cognito

+1.415.946.8820

stonehouse@cognitomedia.com


  • Advanced Praise Offered by Leading Industry Executives including Bruce J. Feibel, CFA, Managing Director, BNY Mellon and Bill Bogle, Partner and Chief Compliance Officer, NEPC LLC
  • Available Now in Paperback and Electronically via Amazon Kindle

Thornton, Penn. – December 13, 2010 – Stone House Consulting, LLC, today announced the release of its first book entitled THE TOP TEN OPERATIONAL RISKS: A SURVIVAL GUIDE FOR INVESTMENT MANAGEMENT FIRMS AND HEDGE FUNDS. Written by the firm’s founding partner, Holly Miller, and partner Philip Lawton, the work is a collection of essays that draws upon extensive practical experience to offer clear and compelling advice to recognize and decrease the risk of loss due to inadequate internal processes, people and systems or external events.

“In the wake of the global financial crisis, asset management firms are paying more attention, not only to investment risk management, but also to oversight of the operational risks that come with day-to-day activities like portfolio valuation. Stone House Consulting’s book contains timely and thought-provoking essays of current interest to operations and technology managers,” said Bruce J. Feibel, CFA, Managing Director, BNY Mellon.

Starting with complacency on the part of senior management, each of this book’s central chapters addresses one of the ways in which investment management firms may be exposed to unwelcome surprises. Other chapters focus on technology, workflows and aspects of the segregation of duties that are especially significant in the investment management industry, such as observing the distinction between the firm and the funds it manages.

The authors additionally bring their experience to bear on reconciliation gaps, the importance of knowing the firm’s counterparties and the regulatory regimes to which they are answerable, and the challenges of effective strategic planning in a rapidly changing marketplace.

“In worst-case scenarios, an investment firm’s failure to identify and mitigate operational risk can result in significant direct costs and a devastating loss of Read the rest of this entry »

Filed under: Hedge Fund / Alternative Investment Management, Operational Risk, Operations, Press Release, Published Article, Technology, Traditional Investment Management, , , , , , , , , , , , , , , , , , ,

For Whom Should We Give Thanks?

See our guest blog entry at The Bull Run: Where FinTech Talks.  And have a Happy Thanksgiving!

Filed under: Benchmarking / Surveys, Hedge Fund / Alternative Investment Management, Published Article, Traditional Investment Management

Operational Risk #10: Reading the Fine Print—Know Thy Legal Entities

Fine PrintWe’re sorry—the article you are looking for is no longer available on our website.  However, it is included in our book, The Top Ten Operational Risks: A Survival Guide for Investment Management Firms and Hedge Funds.  Purchase your paperback copy or Kindle version!

Filed under: Hedge Fund / Alternative Investment Management, Operational Risk, Traditional Investment Management, , , , , , , , , , ,

Survey on Operational Risk, Investor Communication and Requirements

Investors’ demands for transparency and concerns about operational risk have risen over the last several years.  Is the post-meltdown focus on due diligence in selecting managers and greater demand for specific information a lasting change or just a temporary phenomenon?

Stone House Consulting, in conjunction with Infonic AG (the makers of HedgeSphere), is conducting a survey focused on operational risk and investors’ requests for more and clearer information about their managers’ investment strategies, controls, and results.  The survey is designed to address questions like: Read the rest of this entry »

Filed under: Benchmarking / Surveys, Hedge Fund / Alternative Investment Management, Operational Risk, Traditional Investment Management, , , , , , ,

Mitigating Lottery Risk

Guarding against the loss of key staff is imperative, says Philip Lawton, and here he offers sound advice on how to mitigate the potential disaster with proper processes and procedures.

Download the article

This article first appeared in Performance Measurement and Client Reporting Review, Vol. 3.1, Autumn 2010. It is reprinted with the kind permission of Osney Media.

Filed under: Hedge Fund / Alternative Investment Management, Operational Risk, Published Article, Traditional Investment Management, , ,

Operational Risk #9: Poor Planning and Slow Response Times—Changes in the Firm, the Marketplace and the Regulatory Environment

The 325-year-old stone houseWe’re sorry—the article you are looking for is no longer available on our website.  However, it is included in our book, The Top Ten Operational Risks: A Survival Guide for Investment Management Firms and Hedge Funds.  Purchase your paperback copy or Kindle version!

Filed under: Benchmarking / Surveys, Hedge Fund / Alternative Investment Management, Managing the Business, Operational Risk, Outsourcing, Technology, Traditional Investment Management, , , , , , , , , , , ,

Operational Risk #8: Reconciliation Gaps—A False Sense of Security

Reconciliation GapsWe’re sorry—the article you are looking for is no longer available on our website.  However, it is included in our book, The Top Ten Operational Risks: A Survival Guide for Investment Management Firms and Hedge Funds.  Purchase your paperback copy or Kindle version!

Filed under: Hedge Fund / Alternative Investment Management, Operational Risk, Operations, Traditional Investment Management, , , , , , , , , , , ,

Operational Risk #7: Amalgamated Assignments—Segregation of Duties

We’re sorry—the article you are looking for is no longer available on our website.  However, it is included in our book, The Top Ten Operational Risks: A Survival Guide for Investment Management Firms and Hedge Funds.  Purchase your paperback copy or Kindle version!

Filed under: Hedge Fund / Alternative Investment Management, Managing the Business, Operational Risk, Outsourcing, Performance Measurement, Traditional Investment Management, , , , , , , , , , , , ,

Operational Risk #6: Playbooks—Workflow Documentation

We’re sorry—the article you are looking for is no longer available on our website.  However, it is included in our book, The Top Ten Operational Risks: A Survival Guide for Investment Management Firms and Hedge Funds.  Purchase your paperback copy or Kindle version!

Filed under: Hedge Fund / Alternative Investment Management, Operational Risk, Operations, Traditional Investment Management, , , , , , , , , ,

Operational Risk #5: Naïve Reliance on Technology—The Downside of Automation

Click to Read Typed Note

We’re sorry—the article you are looking for is no longer available on our website.  However, it is included in our book, The Top Ten Operational Risks: A Survival Guide for Investment Management Firms and Hedge Funds.  Purchase your paperback copy or Kindle version!

Filed under: Hedge Fund / Alternative Investment Management, Operational Risk, Operations, Technology, Trading and Order Management, Traditional Investment Management, , , , , , , , , , , , ,

Operational Risk #3: Novices, Apprentices and Soloists—Inadequate Training or Cross-Training

We’re sorry—the article you are looking for is no longer available on our website.  However, it is included in our book, The Top Ten Operational Risks: A Survival Guide for Investment Management Firms and Hedge Funds.  Purchase your paperback copy or Kindle version!

Filed under: Hedge Fund / Alternative Investment Management, Operational Risk, Traditional Investment Management, Training, , , , , , , , ,

Operational Risk #2: The Blind Leading the Blind—Overextended and Underqualified Managers

The Blind Leading the BlindWe’re sorry—the article you are looking for is no longer available on our website.  However, it is included in our book, The Top Ten Operational Risks: A Survival Guide for Investment Management Firms and Hedge Funds.  Purchase your paperback copy or Kindle version!

Filed under: Hedge Fund / Alternative Investment Management, Managing the Business, Operational Risk, Traditional Investment Management, , , , , , , , , , , ,

#1 Operational Risk: Complacency—Trivializing and Disregarding Risks

Complacency

We’re sorry—the article you are looking for is no longer available on our website.  However, it is included in our book, The Top Ten Operational Risks: A Survival Guide for Investment Management Firms and Hedge Funds.  Purchase your paperback copy or Kindle version!

Filed under: Hedge Fund / Alternative Investment Management, Operational Risk, Traditional Investment Management, , , , , , , , , , , , , ,

Top 10 Areas of Operational Risk for the Buy Side

Operational RiskWe’re sorry—the article you are looking for is no longer available on our website.  However, it is included in our book, The Top Ten Operational Risks: A Survival Guide for Investment Management Firms and Hedge Funds.  Purchase your paperback copy or Kindle version!

 

Filed under: Hedge Fund / Alternative Investment Management, Operational Risk, Operations, Traditional Investment Management, , , , , ,

Are You Making the Most of Your Technology?

Proper systems implementations always require a complete review of the relevant operational workflows. Likewise, effective systems training will focus on those same workflows. Yet all too often, investment management firms pay inadequate attention to designing and optimizing their operational flows and fail to harness the full capabilities of expensive, best-in-class applications.

These days, when it is critical to squeeze every last drop of value out of limited resources, firms cannot afford to ignore their processing efficiency any longer. And with all the heightened attention to operational risk, firms that fail to take a fresh look at workflows do so at their own peril. The good news is that re-examination of an organization’s operational efficiency usually has a very short payback period.

Read the rest of this entry »

Filed under: Hedge Fund / Alternative Investment Management, Operations, Traditional Investment Management, ,

Debating Transparency and Valuation

Magnifying GlassYesterday, theglasshammer.com hosted its second Women on the Buy-Side networking breakfast and panel discussion. Nicki Gilmour, founder and CEO of theglasshammer.com, began the event by explaining that the purpose of the gathering was to draw together top women in the investment management industry to discuss the topic of risk and its implications on performance for 2010.

Gilmour later explained that by getting top women together, we can continue to create a critical mass of female leaders in the industry and “change the perception of what a leader looks like.” For the women themselves, this was an event where “they are not the only woman in the room.”

Holly H. Miller, founding partner of Stone House Consulting, LLC, moderated the panel on the “massively broad topic called transparency,” today’s new “buzz word.” Panelists included Michelle McCarthy, Chief Risk Officer at Russell InvestmentsVirginia Volpe, CFA, Director of Hedge Funds, Global Transaction Services at CitiDiane Garnick, Investment Strategist at Invesco, and Mara Topping, Partner, Investment Funds Group, D.C. Office of White & Case.

Read on at theglasshammer.com


Filed under: Hedge Fund / Alternative Investment Management, Press Coverage, Traditional Investment Management, , , ,

Critical Recordkeeping: Trade Tickets and Order Memoranda

It is remarkable the number of buy-side firms that have overlooked the importance of maintaining proper trade tickets and order memoranda in a timely fashion. Three weeks ago, the US Securities and Exchange Commission (SEC) charged New York-based Ark Asset Management Co., Inc. with fraudulent trade allocation as well as disclosure and books-and-records violations. This latter charge involved violations of Section 204 of the Advisers Act and Rule 204-2(a)(3) which requires registered investment advisers to make and keep true, accurate and current order memoranda for the purchase and sale of any security on behalf of a client.

Today many investment managers and hedge funds utilize electronic order management systems to track order creation, modification and deletion as well as trade execution details. These same systems typically will calculate order size, allocate block orders across multiple accounts and track trade execution details. Some more sophisticated systems will further perform pre- or post-trade compliance checks to ensure portfolios remain in compliance with client- or firm-imposed guidelines and restrictions, such as concentration limits or list restrictions (e.g., ‘no tobacco’).

Automated systems, however, can obfuscate for some just what is happening and the information required to ensure a firm remains in compliance with the recordkeeping requirement. Likewise, Rule 204-2(a)(3) is clear as mud for many. So we shall try to shed a little light on best practice for this aspect of maintaining books and records.
Read the rest of this entry »

Filed under: Hedge Fund / Alternative Investment Management, Operations, Trading and Order Management, Traditional Investment Management, , , , , , , , ,

Survey of Buy-Side Industry Trends

Survey ImageMargins in the investment management industry are under siege, facing threats from both directions – lower fees and rising costs. The Glass Hammer / Stone House Consulting Survey of Buy-Side Industry Trends indicates that while regulators are contributing to the cost pressures, the industry’s own client base, together with the investment consulting firms that advise those clients, are a key factor in the equation. Not only are investors demanding greater due diligence, improved risk monitoring and controls, but they are calling for lower fees without any concession on the performance expectations, high levels of customization and quality client service they have always required.
Read the rest of this entry »

Filed under: Benchmarking / Surveys, Hedge Fund / Alternative Investment Management, Traditional Investment Management, , , , , ,

Leaders of the Pack

Video of The Glass Hammer Network’s breakfast networking event on Sep 29 in New York City.

Hosted by Nicki Gilmour, CEO, theglasshammer.com. Panelists include Cynthia Steer, Head of Research Strategy, Rogerscasey; Marianne Brown, CEO, Omgeo; Liz Philipp, Head of the New York Office, PIMCO; and Annie Morris, Head of North America, Linedata Services. Moderated by Holly H. Miller, Partner, Stone House Consulting.

Filed under: Hedge Fund / Alternative Investment Management, Managing the Business, Press Coverage, Traditional Investment Management, Webcast or Podcast, , , , , , , ,

Where Does Performance Fit?

Org ChartCFA Institute free podcast from the 2009 Annual GIPS Conference on Sep 23 in Boston.

Panelists include Stephen Campisi, CFA, institutional portfolio manager and principal, Intuitive Performance Solutions; James Edmonds, CFA, global head of performance measurement and client reporting, AllianceBernstein; and Holly Miller, partner, Stone House Consulting. Moderated by Beth Kaiser, CFA, CIPM, director of investment performance standards, CFA Institute.

Filed under: Hedge Fund / Alternative Investment Management, Managing the Business, Performance Measurement, Traditional Investment Management, Webcast or Podcast, , , ,

Managing the Business of Asset Management

Managing ProfitablyIn the wake of plummeting revenue streams, particularly with client concerns over operational risk and managers’ needs to control costs, the lines between traditional investment managers and hedge funds have blurred and will continue to do so. Traditional investment managers and hedge funds alike need to focus on the business of managing money as well as the management of the assets. Though the industry’s historically high margins have allowed managers to pay scant attention to the decidedly unglamorous and hugely complex expense side of the business, they must do so now. The winners will be those who manage their firms as well as they manage their clients’ portfolios.

While buy-side revenues are driven by assets under management, costs and, ultimately, profit are driven primarily by the number of accounts and secondarily by the number of products or strategies the firm offers. Even with automation, more…

Read on at The Glass Hammer.

Filed under: Hedge Fund / Alternative Investment Management, Managing the Business, Published Article, Traditional Investment Management, , ,

Forgotten Risk: Free Delivery of Securities

SecuritiesWhile most operational due diligence reviews focus significant attention on the procedures involving wire transfers, they often overlook those surrounding the free delivery of securities. Yet both activities involve the transfer of assets out of a fund or portfolio with nothing received in exchange.
Read the rest of this entry »

Filed under: Hedge Fund / Alternative Investment Management, Operations, Traditional Investment Management, , , , , ,

Top 10 List for Mastering Operational Due Diligence

MicroscopeThis is from a presentation at Financial Technologies Forum’s 2nd Annual Hedge Fund and Operations Conference on 21 April 2009. While it is just a list of bullets, it is included here for the convenience of our readers.
Read the rest of this entry »

Filed under: Hedge Fund / Alternative Investment Management, Operations, Traditional Investment Management, , , , ,

Operational Risk, Investor Communication and Requirements Survey

Please participate in our industry survey on operational risk, investor communication and requirements. The survey is open to investors, managers, custodians, prime brokers, fund administrators, auditors, software vendors, consultants, verifiers and all other industry participants. In appreciation for your time, participants will receive a summary report of survey results and will be entered into a drawing to win a flip camera. Additional details on the survey can be found here.

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